FAQ
Questions, answered.Soalan lazim.
Not here? WhatsApp us at 010 985 7268.Takde jawapan? WhatsApp kami di 010 985 7268.
Haircuts and pricesGunting dan harga
How much is a haircut at Nimroc?Berapa harga gunting rambut kat Nimroc?
Adult Haircut RM35, Kids Haircut RM30 (ages 2 and up), Deluxe Cut RM45 (with hair wash), Premium Tailored Cut RM60 (wash and beard trim) and Nimroc Exclusive Cut RM65 (wash and straight razor shave). Walk-in prices are the same at every outlet.Adult Haircut RM35, Kids Haircut RM30 (umur 2 tahun ke atas), Deluxe Cut RM45 (dengan cuci rambut), Premium Tailored Cut RM60 (cuci dan trim janggut) dan Nimroc Exclusive Cut RM65 (cuci dan cukur pisau lurus). Harga walk-in sama kat semua outlet.
Do you do a head shave with a straight razor?Boleh cukur kepala guna pisau lurus?
Yes, every outlet does it. It is charged as an Adult Haircut, RM35.Boleh, semua outlet buat. Caj sama macam Adult Haircut, RM35.
Do you do hair colouring, perm, rebonding or keratin?Ada buat warna rambut, perm, rebonding atau keratin?
Not for now. No outlet offers hair dye, chemical services or hair treatments, including keratin. We will announce it if this changes.Buat masa ni takde. Semua outlet tak buat warna rambut, servis kimia atau treatment rambut, termasuk keratin. Kalau ada perubahan, kami akan umumkan.
Do you cut kids' hair?Boleh gunting rambut budak?
Yes. Kids Haircut is RM30, for ages 2 and up.Boleh. Kids Haircut RM30, untuk umur 2 tahun ke atas.
Opening hoursWaktu buka
What time are Nimroc outlets open?Pukul berapa outlet Nimroc buka?
Daily 10am to 10pm. On Friday, street outlets close for prayers from 1:00pm to 2:30pm. Mall outlets stay open through Friday prayers: KL East Mall, Elmina Lakeside Mall, AEON Mall Shah Alam, 168 Park Selayang, The Campus and KLGCC Mall.Setiap hari 10am hingga 10pm. Hari Jumaat, outlet kedai tutup untuk solat dari 1:00pm hingga 2:30pm. Outlet dalam mall tak rehat: KL East Mall, Elmina Lakeside Mall, AEON Mall Shah Alam, 168 Park Selayang, The Campus dan KLGCC Mall.
Are you open on public holidays?Buka tak masa cuti umum?
Yes, as usual from 10am to 10pm. Nimroc closes only on Hari Raya Aidilfitri and Hari Raya Aidiladha.Buka macam biasa, 10am hingga 10pm. Nimroc tutup hanya masa Hari Raya Aidilfitri dan Hari Raya Aidiladha.
Walk-in and bookingWalk-in dan booking
Can I walk in without booking?Boleh walk-in tanpa booking?
Yes, walk-ins are welcome at every outlet, with no extra fee.Boleh, walk-in dialu-alukan kat semua outlet, takde caj tambahan.
How do I book a haircut?Macam mana nak book?
Book online at https://www.nimroc.com/book. Online booking adds a RM10 booking fee.Book online kat https://www.nimroc.com/book. Booking online ada caj RM10.
What if I am late or need to cancel my booking?Kalau lambat atau nak cancel booking?
There is a 15-minute grace period. After that, the slot and your chosen barber may not be available. To cancel or reschedule, do it at least 90 minutes before your appointment.Ada masa tunggu 15 minit. Lepas tu, slot dan barber pilihan mungkin dah tak ada. Nak cancel atau tukar masa, buat sekurang-kurangnya 90 minit sebelum appointment.
Is there a Nimroc app?Ada app Nimroc?
The Nimroc Customer App is coming soon. It will show the queue and wait times, and let you book your barber or join the queue. Join the waitlist at https://www.nimroc.com/app/Nimroc Customer App akan datang tak lama lagi. Boleh tengok queue dan masa menunggu, book barber atau join queue. Join waitlist kat https://www.nimroc.com/app/
Outlets and contactOutlet dan hubungi
Where are Nimroc outlets?Outlet Nimroc kat mana?
22 outlets across Kuala Lumpur and Selangor. See every address with Waze and Google Maps links at https://www.nimroc.com/outlets/22 outlet di Kuala Lumpur dan Selangor. Semua alamat dengan link Waze dan Google Maps ada kat https://www.nimroc.com/outlets/
How do I contact Nimroc?Macam mana nak hubungi Nimroc?
WhatsApp or call customer service at 010 985 7268, or email hello@nimroc.com. Each outlet also has its own phone number for calls only, no WhatsApp.WhatsApp atau call customer service 010 985 7268, atau email hello@nimroc.com. Setiap outlet ada nombor sendiri untuk call sahaja, takde WhatsApp.
I am not happy with my haircut. What can I do?Tak puas hati dengan potongan. Macam mana?
Tell the outlet before you leave if you can. A free correction can be arranged within 3 days with the same barber where possible. You can also WhatsApp customer service at 010 985 7268.Bagitau outlet sebelum balik kalau boleh. Pembetulan percuma boleh diatur dalam 3 hari dengan barber yang sama, kalau boleh. Boleh juga WhatsApp customer service 010 985 7268.
Academy, careers and businessAcademy, kerjaya dan bisnes
Does Nimroc teach barbering?Nimroc ada ajar jadi barber?
Yes, at Nimroc Academy. NBC is a 2-month course for RM4,600 including registration, age 17 to 55. NAP costs RM300 registration with the course fee covered by Nimroc: 6 months of training, age 18 to 30, then a 1-year contract at a Nimroc outlet. Details at https://www.nimroc.com/academy/Ada, kat Nimroc Academy. NBC kursus 2 bulan, RM4,600 termasuk pendaftaran, umur 17 hingga 55. NAP cuma RM300 pendaftaran, yuran kursus ditanggung Nimroc: latihan 6 bulan, umur 18 hingga 30, lepas tu kontrak 1 tahun kat outlet Nimroc. Info penuh kat https://www.nimroc.com/academy/
Is Nimroc hiring barbers?Nimroc ada ambil barber?
Experienced barbers can apply at https://www.nimroc.com/career/ . HR replies within 3 to 5 working days.Barber yang dah ada pengalaman boleh apply kat https://www.nimroc.com/career/ . HR akan reply dalam 3 hingga 5 hari bekerja.
Does Nimroc offer franchises?Nimroc ada buka francais?
No. Nimroc does not offer franchises or licensing. Every outlet is owned and run by Nimroc.Tak. Nimroc tak tawarkan francais atau lesen. Semua outlet milik dan diurus oleh Nimroc sendiri.